Sleep easy. Your website is in expert hands.
Daily backups, security patching, uptime monitoring, and priority support — managed by a senior team that has cared for 200+ live websites.
A website isn't 'done' at launch. Software ages, plugins break, attackers probe, and traffic shifts. Our Care Plans wrap your site in proactive monitoring, fast fixes, and ongoing optimization so it stays secure, fast, and aligned with your business — month after month.
What you get
- 24/7 uptime monitoring
- Daily encrypted backups
- Weekly security scans
- Software & plugin patching
- Monthly performance report
- Up to 4 hours content updates/month
- Priority emergency support
Why Blackline Digital
Built for businesses that take growth seriously.
24/7 uptime monitoring
60-second checks from 7 global locations. We know about issues before your customers do.
Daily off-site backups
Encrypted backups stored across multiple regions. One-click restore, retained for 90 days minimum.
Proactive security
Weekly malware scans, WAF rules, security patching within 24 hours of CVE disclosure.
Performance tuning
Quarterly Core Web Vitals reviews and optimization — your site gets faster over time, not slower.
Content updates included
Standard updates within 24–48 hours. No nickel-and-diming for small changes.
Direct line to senior devs
Slack or email — no junior support reps, no 5-day ticket queues. Real engineers, real fast.
How we work
A clear, predictable engagement.
Onboard
7-day audit: security, performance, backups, monitoring, and access provisioning.
Secure
Hardening, WAF, SSL, software patches, and baseline backups in week one.
Monitor
24/7 monitoring goes live with alerts to our on-call engineering team.
Improve
Monthly health reports + quarterly performance and SEO tune-ups.
Industries we serve
Cross-industry expertise.
"We sleep better since switching to Blackline's Care Plan. Two security incidents resolved before we even logged in — total professionals."
Frequently asked
Questions, answered.
What's covered in a Care Plan?
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Daily off-site backups, security patching, uptime monitoring, performance tuning, content updates, monthly health reports, and priority emergency support — all included.
What if my site goes down?
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Our monitoring alerts us within 60 seconds. For Care Plan clients, we begin restoration immediately — average resolution time is under 30 minutes.
Do you maintain WordPress sites?
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Yes — WordPress, Shopify, Webflow, custom React/Next.js, and headless CMS sites are all covered. We support what we build and what we inherit.
Can you fix sites you didn't build?
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Absolutely. We start with a 7-day onboarding audit to document, secure, and stabilize the inherited site before going to monthly cadence.
How are content updates handled?
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Submit requests via email, Slack, or our client portal. Standard updates are completed within 24–48 hours; urgent requests within 4 hours.
How much does a Care Plan cost?
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Plans start at $99/month for marketing sites and $299/month for e-commerce. Custom SLAs for enterprise clients available.
Ready to start your website maintenance project?
Free 30-minute consultation. No pressure, no obligation. Just an honest conversation about your goals.